Shipping policy

SHIPPING POLICY

Last updated: January 6, 2026

Thank you for shopping with Wokstarz. Please review our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 2–5 business days (excluding weekends and holidays).

  • During high-volume releases, limited drops, or promotions, processing times may be longer.

  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Times

Estimated delivery times (after processing):

  • United States: 5–10 business days

  • International Orders: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, weather, or other factors outside our control.

Shipping Rates

  • Shipping costs are calculated at checkout.

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking Information

  • Tracking numbers are provided once your order ships.

  • Please allow up to 48 hours for tracking updates to appear.

Lost, Delayed, or Stolen Packages

  • Wokstarz is not responsible for packages lost, stolen, or delayed after being handed over to the carrier.

  • If tracking shows “delivered” but you did not receive your package, please contact your local carrier first.

  • For lost packages, contact us within 7 days of the expected delivery date.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.

  • Orders shipped to incorrect addresses due to customer error are not eligible for refunds or replacements.

International Shipping Disclaimer

  • International shipments may be subject to customs inspections and delays.

  • Wokstarz is not responsible for customs clearance issues or fees.

Shipping Address Changes

  • Address changes must be requested within 12 hours of placing an order.

  • Once an order has been processed or shipped, address changes cannot be made.

Contact Us

For shipping-related questions, contact us at:

Email: wokstarz.otr@gmail.com
Phone: +1 (346) 287-9862